We are seeking a talented individual to join our technical team.
This position requires a well organized, dynamic, and energetic person
who can multi-task and solve problems.
Responsibilities:
- Maintain an in-depth knowledge of our complete line of products and
services.
- Embrace and learn the Video Surveillance / CCTV technologies and
their applications.
- Provide product demo and technical training to the sales team and customers.
- Test and evaluate surveillance cameras, DVR cards, stand-alone
or PC-based DVR systems, and peripherals.
- Build and test PC-based DVR systems to customer's specifications.
- Provide prompt and effective customer service and technical support.
- Work well with customers and across teams.
Qualifications:
- Experience or knowledge of video surveillance systems, security
cameras and CCTV technologies highly valued.
- Technical or engineering background, experience with computer and
network configuration preferred.
- Excellent troubleshooting skills, able to diagnose and solve
problems effectively.
- Professional tech support skills and experience highly desired.
- Strong customer service skills. Good written, oral, and phone skills.
- Proficient with Windows 7 / XP and their applications.
- Dependable, responsible and self-motivated.
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